Support

Last updated: November 9, 2026

Having trouble or have an idea? Write to us and we will get back to you within two business days.

Email: support@businesspouch.com
If you can, include your device model, the app version (bottom of Settings) and a screenshot.

Quick answers

Camera does not open: Phone Settings → Business Pouch → allow Camera.
Smart reading failed: Check your internet connection. Credits are refunded automatically for failed reads.
Purchase missing: Settings → Credits → Restore purchases.
Moving to a new phone: On the old phone, Settings → Create backup; on the new one, Restore from backup.
Deleting your account: see Delete account.